FAQ

What's Included In The Box?

  • 1x ScrubLab™ Multifunctional Handheld Scrubber Body
  • 4x Interchangeable Cleaning Heads (Dome brush, Sponge head, Scouring pad, and Bristle brush)
  • 1x USB Charging Cable
  • 1x User Manual

How To Use And Operating Guide

  • Step 1: Fully charge the device before first use.
  • Step 2: Snap your desired cleaning head firmly onto the spinning base.
  • Step 3: Apply your favorite cleaning soap or spray directly onto the surface.
  • Step 4: Press the power button once to start the $360$-degree rotation and let the tool do the heavy lifting!

Shipping And Delivery (UAE)

  • Free Express Delivery: We offer complimentary shipping on all orders across the UAE.
  • Processing & Handling: Due to high demand and quality checks, orders are processed and dispatched within $2$ to $3$ business days.
  • Estimated Delivery: Standard transit times take between $5$ to $8$ business days across Dubai and all UAE Emirates.

Returns And Guarantee

  • Defective or Damaged Items: If your ScrubLab arrives damaged or defective, we’ve got you covered. Simply contact our support team within $14$ days of delivery with photo or video proof, and we will arrange a replacement free of charge.
  • No Hassle Physical Returns: Because we ship globally and prioritize fast processing, we do not require you to mail items back to an international warehouse.
  • Satisfaction Guarantee: We want you to love your clean home! If you experience any technical issues with your device, reach out to us anytime for prompt assistance.

Where Can I Track My Order?

  • Once your order has been shipped out by our warehouse, you will receive an automatic email containing your tracking number and a tracking link. You can click that link anytime to monitor your package's journey right to your door.